Grandy’s Room - Privacy Policy
Effective Date: October 17th, 2025
Welcome to Grandy’s Room, a place created to help seniors and their loved ones stay connected in a safe, private, and caring environment.
Your privacy matters deeply to us. This policy explains how we collect, use, and protect your information.
1. Information We Collect
We collect only the details needed to make Grandy’s Room function smoothly, such as:
Your display name and email address for login and communication.
Your availability settings and mood indicators to personalize your experience.
Optional profile details you choose to share (for example, a photo or nickname).
We do not collect sensitive medical, financial, or government-issued information.
2. How We Use Your Information
We use your information to:
Connect you with family, friends, and care partners.
Maintain your chat rooms and account preferences.
Improve reliability and enhance features within the app.
We never sell or trade your personal information to advertisers or outside companies.
3. How We Protect Your Information
- Data is stored securely using encrypted Bubble.io servers.
- Access is limited to authorized systems and team members supporting the app.
- We use appropriate technical and administrative safeguards to prevent unauthorized access, disclosure, or loss.
While no online system is completely risk-free, we are committed to maintaining strong protections for all users.
4. Sharing Information
We may share limited information only when necessary to:
- Operate the service (for example, sending a password-reset email).
- Comply with legal requirements if requested by law enforcement.
- Share aggregated, non-identifiable insights—such as general usage statistics or trends—with trusted partners, senior-living operators, or vetted vendors to improve the Grandy’s Room experience and offerings.
These insights never include personal identifiers like names, email addresses, or individual messages.
We do not sell or share personally identifiable information for direct marketing.
HIPAA Clarification:
Grandy’s Room is a social-connection platform and not a healthcare service. It does not collect, store, or transmit protected health information (PHI) and therefore is not subject to HIPAA regulations. Should the platform ever expand to include medical or clinical data, HIPAA-compliant practices and infrastructure will be adopted at that time.
5. Your Choices and Control
You may:
- Update your display name, availability, or profile details at any time.
- Delete your account from the Profile page if you wish to leave the app.
- Contact us for help reviewing or removing your information.
6. Updates to This Policy
We may occasionally update this Privacy Policy to reflect improvements or legal requirements.
Any changes will appear directly in the app, and continued use after an update means you accept the revised version.
7. Contact Us
If you have any questions or concerns about your privacy, please contact us at:
📧 support@grandysroom.com
Summary
Grandy’s Room exists to reduce loneliness — not to exploit data.
We protect your privacy, share only anonymized insights, and use your information solely to make meaningful connection easier.